Wednesday, November 12, 2008

Problem Solving & Decision Making...

Juz re-read mai previous post N...
My God, sooo many mistakes...
Datz wat happens when u r bloggin' N sleepin' @ de same tyme... lol.!
Rite.. Im suppose 2 write bout mai course now...
A lil bit deep & scattered so dun bother readin' it...
Muz write it down so it wun get lost in my brayn...
Here it goes...

PS & DM
A problem is a stiuation when the "WHAT IS" is not "WHAT SHOULD BE"
How we deal with problems, determine the quality of our life... (TR)

ICAM technique
Identify
Clarify
Analyse
Manage


Picture of a PROBLEM...

The Problem Solving Approach


Step 1 : Define the PROBLEM
Step 2 : Determine the CAUSE
Step 3 : Identify clearly WHAT SHOULD BE
Step 4 : Generate ALTERNATIVE SOLUTIONS
Step 5 : Decide COURSE OF ACTION
Step 6 : Know the POTENTIAL PROBLEMS of your course of action
6(a): What can go wrong?
6(b): What can I/we do about it?
Step 7 : Implement ACTION PLAN
Step 8 :Follow up RESULTS

Decision Making Process

Make a visible DECISION STATEMENT

Develop OBJECTIVES
Determine MUST and WANT objectives
Weigh the WANT objectives
Develop your ALTERNATIVES or SOLUTIONS
Write in DATA for all Objectives and assign WEIGH for each WANT objective
Multiply the WEIGHT of each desired objective by the WEIGHT each remaining alternatives and ADD the resultant values
Consider the RISKS of the top two alternatives
Make a BALANCED decision
Develop ways to MINIMISE any risks of the selected alternative


Worksheet sample

The Mackey Management Maze shows that I am making decisions @ ;

40% Abdicator
20% Manipulator
40% Exceptional

Finally, a questionnaire declared me as a more towards Left Brainer
Thinking through RATIONAL Process
And the following piece of artwork i drew @ the start of the course


My Artwork...

There are rational to diz picture i drew... Not bad eh..?
heh...
Overall, iMo, diz course is not recommended lah...
Already knew & practising moz of the stuff taught...
My previous course was betta.. (Handling Difficult People...)
Aniwaes, no weird happenings 2day...
N as per normal, werk juz tryin' 2 be a bitch...
Event tmr, all gabra like hell...
I choot MC den all will orgas... hahahahaha...
;p

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